Terms and Conditions
Last Updated: January 1, 2026
1. Acceptance of Terms
These Terms and Conditions ("Terms") govern your access to and use of the user-generated content platform ("Platform") operated by Scale Social AI, Inc. ("Scale Social AI," "we," "us," or "our"). By accessing or using the Platform, you acknowledge and agree to these Terms. If you do not agree, you may not use the Platform.
We may update these Terms at any time, and your continued use constitutes acceptance of the modified Terms.
2. Additional Terms
Your use of the Platform is also subject to our Privacy Policy, available at Privacy Policy, which governs how we collect, use, and disclose your personal information. By using the Platform, you acknowledge and agree to our Privacy Policy.
3. Changes to the Platform
We reserve the right to modify, update, suspend, or discontinue the Platform or any of its features at any time without notice.
4. Account Security & Responsibilities
You must be at least 18 years old to use the Platform. If you are under 18, your legal guardian must consent to your use of the Platform.
You must maintain the confidentiality of your account login credentials and are responsible for all activities conducted under your account.
We reserve the right to suspend or terminate your account if we detect unauthorized use or violation of these Terms.
If you suspect any unauthorized access, contact support@scalesocialai.com immediately.
5. How We Use Your Data
Scale Social AI owns or licenses all content available on the Platform, including text, images, videos, logos, and software.You may not copy, modify, distribute, sell, or lease any part of the Platform without express written permission.If you violate these terms, we may immediately revoke your access to the Platform.
6. User-Generated Content (UGC) & License Grant
By submitting or uploading content (e.g., text, images, videos, comments) ("UGC") to the Platform, you:
Grant Scale Social AI and its business clients a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable, and transferable license to use, reproduce, modify, adapt, distribute, and publicly display the UGC for any purpose, including marketing, promotional, and commercial purposes.
Authorize Scale Social AI to edit, alter, enhance, or modify your UGC in any manner, including through the use of artificial intelligence, machine learning, automated tools, or other technologies, at Scale Social AI's sole discretion.
Represent and warrant that you have full rights to submit the UGC and that it does not infringe any third-party rights, including copyrights, trademarks, or privacy rights.
Acknowledge that you will not be compensated for your UGC unless otherwise agreed in writing.
Prohibited Content: You agree not to submit any content that:
Violates laws or regulations.
Is defamatory, obscene, offensive, or promotes violence, discrimination, or illegal activities.
Contains unauthorized personal information of others.
We reserve the right to remove or restrict any UGC at our sole discretion.
7. Third-Party Consent
If your UGC features any identifiable person other than yourself, you represent and warrant that you have obtained all necessary permissions, releases, and consents from such individuals (or their legal guardians if minors) to submit and license the content as described in these Terms.
8. Parental Consent for Minor Content
If you submit content featuring a minor (under 18 years old), you must be:
The parent or legal guardian of the minor, OR
Have obtained explicit written consent from the minor's legal guardian.
By submitting such content, you grant Scale Social AI permission to use the content in accordance with these Terms.
9. Waiver of Moral Rights
To the extent permitted by applicable law, you irrevocably waive any moral rights or similar rights you may have in your UGC, including rights of attribution, integrity, and any right to object to modifications.
10. No Confidential Relationship
Your submission of UGC does not create any confidential, fiduciary, or other special relationship between you and Scale Social AI. We are not obligated to treat your UGC as confidential.
11. Indemnification
You agree to indemnify, defend, and hold harmless Scale Social AI, its affiliates, officers, directors, employees, agents, and clients from and against any and all claims, damages, losses, liabilities, costs, and expenses arising from or related to: (a) your UGC; (b) your use of the Platform; (c) your violation of these Terms; (d) your violation of any third-party rights; or (e) any claim that your UGC caused damage to a third party.
12. Release of Claims
You hereby release and forever discharge Scale Social AI, its affiliates, officers, directors, employees, agents, and clients from any and all claims, demands, damages, losses, costs, or expenses arising from the use of your UGC in accordance with these Terms.
13. Disclaimers & Limitation of Liability
13.1 No Warranties
The Platform and its content are provided "as is" and "as available" without warranties of any kind, either express or implied.
13.2 Limitation of Liability
To the fullest extent permitted by law, Scale Social AI will not be liable for any:
Loss of profits, revenue, business opportunities, or goodwill.
Indirect, incidental, consequential, or punitive damages.
Data loss, security breaches, or unauthorized access.
If we are found liable, our maximum liability is limited to $100 or the amount paid by you (whichever is lower).
14. Copyright Complaints (DMCA)
Scale Social AI respects intellectual property rights. If you believe content on the Platform infringes your copyright, please submit a written notice to support@scalesocialai.com containing:
Identification of the copyrighted work claimed to have been infringed.
Identification of the material that is claimed to be infringing.
Your contact information.
A statement of good faith belief.
A statement under penalty of perjury that the information is accurate.
Your physical or electronic signature.
15. External Links
The Platform may contain links to third-party websites. We do not endorse or assume responsibility for their content, policies, or practices.
16. Security & Prohibited Activities
You must not:
Introduce malware, viruses, or any harmful technology to the Platform.
Attempt to gain unauthorized access to the Platform's systems.
Engage in fraudulent, abusive, or illegal activities using the Platform.
17. Dispute Resolution & Arbitration
Any dispute arising out of or relating to these Terms shall be resolved through binding arbitration administered by the American Arbitration Association ("AAA"). The arbitration shall be conducted in Durham, North Carolina.
Class Action Waiver: You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
18. Governing Law & Jurisdiction
These Terms are governed by the laws of the State of North Carolina, USA, without regard to conflict of law principles.
19. Contact Us
For questions or concerns about these Terms, contact us at:
Email: support@scalesocialai.com
Mailing Address: Scale Social AI, Inc., 4801 Glenwood Ave Suite 500, Raleigh, NC 27612
1. Acceptance of Terms
These Terms and Conditions ("Terms") govern your access to and use of the user-generated content platform ("Platform") operated by Scale Social AI, Inc. ("Scale Social AI," "we," "us," or "our"). By accessing or using the Platform, you acknowledge and agree to these Terms. If you do not agree, you may not use the Platform.
We may update these Terms at any time, and your continued use constitutes acceptance of the modified Terms.
2. Additional Terms
Your use of the Platform is also subject to our Privacy Policy, available at Privacy Policy, which governs how we collect, use, and disclose your personal information. By using the Platform, you acknowledge and agree to our Privacy Policy.
3. Changes to the Platform
We reserve the right to modify, update, suspend, or discontinue the Platform or any of its features at any time without notice.
4. Account Security & Responsibilities
You must be at least 18 years old to use the Platform. If you are under 18, your legal guardian must consent to your use of the Platform.
You must maintain the confidentiality of your account login credentials and are responsible for all activities conducted under your account.
We reserve the right to suspend or terminate your account if we detect unauthorized use or violation of these Terms.
If you suspect any unauthorized access, contact support@scalesocialai.com immediately.
5. How We Use Your Data
Scale Social AI owns or licenses all content available on the Platform, including text, images, videos, logos, and software.You may not copy, modify, distribute, sell, or lease any part of the Platform without express written permission.If you violate these terms, we may immediately revoke your access to the Platform.
6. User-Generated Content (UGC) & License Grant
By submitting or uploading content (e.g., text, images, videos, comments) ("UGC") to the Platform, you:
Grant Scale Social AI and its business clients a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable, and transferable license to use, reproduce, modify, adapt, distribute, and publicly display the UGC for any purpose, including marketing, promotional, and commercial purposes.
Authorize Scale Social AI to edit, alter, enhance, or modify your UGC in any manner, including through the use of artificial intelligence, machine learning, automated tools, or other technologies, at Scale Social AI's sole discretion.
Represent and warrant that you have full rights to submit the UGC and that it does not infringe any third-party rights, including copyrights, trademarks, or privacy rights.
Acknowledge that you will not be compensated for your UGC unless otherwise agreed in writing.
Prohibited Content: You agree not to submit any content that:
Violates laws or regulations.
Is defamatory, obscene, offensive, or promotes violence, discrimination, or illegal activities.
Contains unauthorized personal information of others.
We reserve the right to remove or restrict any UGC at our sole discretion.
7. Third-Party Consent
If your UGC features any identifiable person other than yourself, you represent and warrant that you have obtained all necessary permissions, releases, and consents from such individuals (or their legal guardians if minors) to submit and license the content as described in these Terms.
8. Parental Consent for Minor Content
If you submit content featuring a minor (under 18 years old), you must be:
The parent or legal guardian of the minor, OR
Have obtained explicit written consent from the minor's legal guardian.
By submitting such content, you grant Scale Social AI permission to use the content in accordance with these Terms.
9. Waiver of Moral Rights
To the extent permitted by applicable law, you irrevocably waive any moral rights or similar rights you may have in your UGC, including rights of attribution, integrity, and any right to object to modifications.
10. No Confidential Relationship
Your submission of UGC does not create any confidential, fiduciary, or other special relationship between you and Scale Social AI. We are not obligated to treat your UGC as confidential.
11. Indemnification
You agree to indemnify, defend, and hold harmless Scale Social AI, its affiliates, officers, directors, employees, agents, and clients from and against any and all claims, damages, losses, liabilities, costs, and expenses arising from or related to: (a) your UGC; (b) your use of the Platform; (c) your violation of these Terms; (d) your violation of any third-party rights; or (e) any claim that your UGC caused damage to a third party.
12. Release of Claims
You hereby release and forever discharge Scale Social AI, its affiliates, officers, directors, employees, agents, and clients from any and all claims, demands, damages, losses, costs, or expenses arising from the use of your UGC in accordance with these Terms.
13. Disclaimers & Limitation of Liability
13.1 No Warranties
The Platform and its content are provided "as is" and "as available" without warranties of any kind, either express or implied.
13.2 Limitation of Liability
To the fullest extent permitted by law, Scale Social AI will not be liable for any:
Loss of profits, revenue, business opportunities, or goodwill.
Indirect, incidental, consequential, or punitive damages.
Data loss, security breaches, or unauthorized access.
If we are found liable, our maximum liability is limited to $100 or the amount paid by you (whichever is lower).
14. Copyright Complaints (DMCA)
Scale Social AI respects intellectual property rights. If you believe content on the Platform infringes your copyright, please submit a written notice to support@scalesocialai.com containing:
Identification of the copyrighted work claimed to have been infringed.
Identification of the material that is claimed to be infringing.
Your contact information.
A statement of good faith belief.
A statement under penalty of perjury that the information is accurate.
Your physical or electronic signature.
15. External Links
The Platform may contain links to third-party websites. We do not endorse or assume responsibility for their content, policies, or practices.
16. Security & Prohibited Activities
You must not:
Introduce malware, viruses, or any harmful technology to the Platform.
Attempt to gain unauthorized access to the Platform's systems.
Engage in fraudulent, abusive, or illegal activities using the Platform.
17. Dispute Resolution & Arbitration
Any dispute arising out of or relating to these Terms shall be resolved through binding arbitration administered by the American Arbitration Association ("AAA"). The arbitration shall be conducted in Durham, North Carolina.
Class Action Waiver: You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
18. Governing Law & Jurisdiction
These Terms are governed by the laws of the State of North Carolina, USA, without regard to conflict of law principles.
19. Contact Us
For questions or concerns about these Terms, contact us at:
Email: support@scalesocialai.com
Mailing Address: Scale Social AI, Inc., 4801 Glenwood Ave Suite 500, Raleigh, NC 27612
